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Curious Cat Management Improvement Library - Dictionary

Statistical Process Control - the use of statistical tools to improve processes.
Understanding variation is critical to SPC. The factors involved can be seen as data collection, data analysis, process stabilization and process improvement.

Related Terms:

• Control Chart
• Six Sigma

Online Resources:

• Curious Cat Statistics Guide
• Controversies and Contradictions in Statistical Process Control by William H. Woodall.
  Discussion of SPC paper by Woodall by Roger W. Hoerl, Oct 2000. More comments on "Controversies and Contradictions in Statistical Process Control" by Don Wheeler.
• SPC Intro paper by David Keridge.
• Actionable Information from Soft Data by George Chynoweth. This article examines how Statistical Process Controls (SPC) can be applied to opinions, attitudes, satisfaction?
• Cleaning Up With SPC by Steven S. Prevette, Sep 2001.

Management Dictionary: Affinity Diagram, Kaizen, PDSA, Poka-Yoke, Statistical Process Control (SPC), Variation

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