Curious Cat Deming Management Concepts

Purpose of an Organization

W. Edwards Deming described the purpose of an organization in New Economics, on page 51, as:

Like so much of what Deming said that makes sense to me. An organization exist to provide good jobs to employees, provide products and services to customers and to make money for the owners.

New Economics, page 2:

I believe this adds to an understanding of Deming's thought on the purpose of an organization. Organizations are a means to improve the lives we live.

Dr. W. Edwards Deming management ideas have greatly influenced modern management practice. Many quotes and thoughts are attritbuted to W. Edwards Deming's system of management. Sometimes these represent his ideas accurately, and sometimes they do not. Here I attempt to clearly indicate what he actual said and include some of my thoughts on what he meant.

Deming on Management

• Deming's 14 points
• 7 deadly diseases
• Purpose of an organization
• Running a company on visible figures alone (Deming is often misquoted as saying "you can't manage what you can't measure")
• Innovation
• Destroyed by best efforts
• Performance appraisals
• Eliminating slogans and motivational posters
• Deming's Chain Reaction - improve quality -> reduce cost -> grow sales -> provide more jobs
• Role of government
• Cease dependence of inspection to insure quality
• Zero defects
• Why using targets is a bad management practice
• Excessive health care costs
• Leadership
• Tampering
• Quotes by Dr. Deming